If you install games to an external drive and the drive becomes unavailable or disconnected, you may run into some issues when you next try to install a game to that drive. If the external drive was set as the default drive, you’ll see a new default drive in the Settings section of the Xbox app.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Windows 11. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Reset an Xbox. Back up your settings. Reset your console to factory defaults on Xbox. Remove a device from your Microsoft account. After you've backed up and reset your device, you should remove it from your Microsoft account. Here's how: Go to https://account.microsoft.com/devices, sign in, and find the device you want to remove.

The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need: A Windows-based PC with an Internet connection and a USB port.

Automatically update Windows 10, Windows 11, and Surface drivers and firmware (Recommended) Manually update Surface drivers and firmware (Advanced) You'll find the links for drivers after choosing your Surface model in the dropdown list in this section.

When you upgrade to Xbox Game Pass Ultimate, we’ll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process.