In the Groove app on Windows 10: Sign in to Groove app using the same Microsoft account you used to buy the music from Zune Marketplace. Select Songs > Filter > Purchased. Select one song, then click-right and choose Select all. Right-click again and select Download.

To resolve this issue, you must check the functionality of Windows Media DRM and Zune DRM. If Windows Media DRM and Zune DRM do not function, use the ResetDRM tool to reset DRM systems. To do this, follow these steps: Test whether Windows Media DRM and Zune DRM function correctly on your computer. To do this, follow these steps:

If you see any of the following error codes when using your Zune software, please visit the Microsoft forums for help from community members. c00d1195 (insufficient space to complete update) c00d11b2 (unable to connect to internet) c00d11cc (installation failed) c00d1221 (invalid Wi-Fi network key or password) c00d1249 (update failed)

Try adjusting the power settings for external storage: Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > General > Power options. Deselect When Xbox is off, turn off storage.

The Zune music service preceded the services for Xbox Music and Groove, all built by Microsoft. Between the Zune launch in 2006 and April 2011, Zune Marketplace sold songs encoded using WMA digital rights management (DRM). Songs that use DRM play only when a device has a valid license, a hidden file that typically comes with purchase. ...

FIX: The playback of a .wmv file or of a .wma files is delayed or fails on a Windows Embedded Compact 7-based device. Windows Embedded Compact 7 More... Less. Symptoms. Consider the following scenario: You use the following registry key entry to raise the priority for the video or audio thread on a Windows Embedded Compact 7-based device:

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Codec packs add additional codec support to Windows. Apps like Media Player will then be able to play media files encoded in these formats. The following codecs packs are available: Adds support for the MPEG-1 and MPEG-2 video formats. Adds support for the HEVC (H.265) video format. Adds support for the VP9 video format.

The Zune service was discontinued in November 2015 and is no longer supported by Microsoft. In addition, the Zune software is no longer available for download.

Did this resolve the issue? Learn what to do about error code c00d11e2, c00d129b, c00d1334, c00d1338, c00d1374, c101000b, or 80190190 and the Zune service or software.