Learn how to update your Xbox console offline.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Learn how to revert the firmware on an Xbox controller if you’re experiencing Bluetooth connection issues.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

To get the standalone package for this update, go to the Microsoft Update Catalog website. For information about how to download and install updates from the Update Catalog, see How to download updates that include drivers and hotfixes from the Windows Update Catalog.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.