Fix problems that block programs from being installed or removed
		
		
	
	
		First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.
	
			Uninstall or remove apps and programs in Windows - Microsoft Support
		
		
	
	
		There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
	
			How to troubleshoot Windows Installer errors - Microsoft Support
		
		
	
	
		You can use the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may suggest solutions to errors that are found in a log file.
	
			Use the System File Checker tool to repair missing or corrupted system ...
		
		
	
	
		Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.
	
			List of security program cleanup and uninstall tools
		
		
	
	
		Provides links to the uninstall tools and directions for many security programs.
	
			Use the Office offline installer - Microsoft Support
		
		
	
	
		In your downloads folder, double-click the Office Deployment Tool exe file to install it. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device?, click Yes.
	
		
			Applies To:
			Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
		
			Fix problems that block programs from being installed or removed
		
		
	
	
		First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.
	
			Windows troubleshooters - Microsoft Support
		
		
	
	
		Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.
	
			Update drivers through Device Manager in Windows - Microsoft Support
		
		
	
	
		Learn how to update or reinstall drivers in Windows using Device Manager.
	
			How to install programs from a disc - Microsoft Support
		
		
	
	
		Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.
	
