Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Windows 11 Windows 10. Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

Sign in to the Microsoft account you want to update. Go to Payment & billing and select Payment options. You can add or edit payment options here. Update your info on your Xbox console. Currently, you can’t change your billing address on your console. For steps on how to do this online, see the section above. Update your payment options.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts. How to redeem a code from a PC or mobile web browser.

Activate Windows using a product key. A product key is a 25-character code, that looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. During installation, you'll be prompted to enter a product key.

Here are some possible reasons why: You reached the limit for the number of digital gifts that can be sent. This policy is in place to protect our gaming community. You may have to wait up to 30 days before you try again. The game might be one that can’t be digitally gifted. Check the product page.

Visit the redemption page to find new offers, view your current points status, or find the types of rewards that you can redeem your points for—like gift cards, gear, and donations to your favorite nonprofit. Think about setting a goal for your points redemption and start working toward it. Earn on the go with the Bing mobile app. Earn on Xbox.

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Solution 1: Check the Xbox status. Check the Xbox status page. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Xbox status page. Solution 2: Run a command prompt.