Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

This issue usually indicates a driver or configuration problem, and an error code may appear in the device’s Properties under Device status. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.

Repair options from the Control Panel. In the search box on the taskbar, enter control panel and select Control Panel from the results. Select Programs > Programs and Features. Right-click the program you want to fix and select Repair, or if that’s not available, select Change. Then follow the directions on the screen.

Learn how to troubleshoot problems installing or running games from the Xbox app for PC and handhelds.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

These errors typically occur when there is a problem with audio or video codecs. For example, C00D11B1 is a common codec-related error. To resolve this, see how to fix outdated or corrupted codecs. This error may occur when there's an issue with the playback of media files.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.