Get help updating your Xbox controller when the firmware update fails.

To add, remove, or change a program on a Windows 2000-based computer, use the Add/Remove Programs tool in Control Panel. Occasionally, a program may not be uninstalled completely and a reference to the program may remain in the Currently installed programs dialog box.

All but the original Xbox Wireless Controller can take updates wirelessly without connecting with a USB cable. This controller has a small, circular 3.5-mm port on the bottom of the controller (if your controller has this port, you can only update via USB cable).

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Learn how to revert the firmware on an Xbox controller if you're experiencing Bluetooth connection issues.

Reset this PC how to reset your PC. If you can’t install, uninstall, or update a desktop program in Windows 10, the Program Install and Uninstall troubleshooter can automatically fix common issues such as corrupted registry keys or incomplete uninstall data.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.

You can make configuration changes using the Xbox Accessories app on either your Xbox console or Windows PC, depending on which device your controller is connected to. Configuration changes made in the Xbox Accessories app can be saved as individual profiles.

Here are a few options you can try if you want to be able to use this driver: See if an updated and compatible driver is available through Windows Update or from the driver manufacturer. If that doesn’t work, you can try turning off the Memory Integrity setting in Windows Security.

On the Astro support page, scroll down to the Astro Command Centre Software section, and select either Download ACC for PC or Download ACC for Mac. Open the downloaded file to launch the Astro Command Centre Start-up Wizard. Select Next on each step of the Start-up Wizard.