Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.
How to open Microsoft Store on Windows 10
  1. To open Microsoft Store on Windows 10, select the Microsoft Store   icon on the taskbar.
  2. If you don't see the Microsoft Store icon on the taskbar, it might have been unpinned. To pin it, select the Start    button, type Microsoft Store, press and hold (or right-click) Microsoft Store , then choose More Pin to taskbar   .
  3. If Microsoft Store won't launch, get more info at Microsoft Store does not launch .
Microsoft Store doesn't open - Microsoft Support
If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe , and then select OK.
Microsoft Store doesn't open - Microsoft Support
If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe , and then select OK. Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open ...
How to open Microsoft Store on Windows - Microsoft Support
Select Start then enter Microsoft Store. Select it to open the app. If Microsoft Store won't launch, get more info at Microsoft Store does not launch. Open Microsoft Store. Select the Microsoft Store icon on the taskbar or select the search box and type "Microsoft Store."
Applies To: Microsoft account dashboard
Troubleshoot issues with the Xbox app for Windows
Restart your device. As basic as this is, a simple restart can set many things right. Update the Xbox and Gaming Services apps. Press the Start button on the taskbar, type store, and open the Microsoft Store app. Select Library. Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app.
Fix problems with apps from Microsoft Store
If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10. If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch . If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store .
Trouble finding the Microsoft Store app in Windows
Microsoft Store doesn't launch. Repair or remove apps in Windows. Fix problems with apps from Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Get trusted apps and games from Microsoft Store on Windows
Start. If you have problems with a free game, go to Run the troubleshooter for Windows apps. If the Microsoft Store app doesn't open, see Microsoft Store does not launch. Open Microsoft Store. Need more help? Contact Support. For pre-sales support, or issues with purchasing, contact Sales support.
Microsoft Store Apps Fail to Start if the User Profiles or the ...
Cause. When the Users directory, an individual user profile or the ProgramData directory are moved to another location other than their default locations Modern Apps are no longer supported or expected to work. Resolution. Do not alter the default location of the USERS directory (c:\users by default) or any individual users profile.