Learn more about resolving the error code 0x87e00031 on Windows PC or Xbox console.

If you start a Windows 32-bit or 16-bit application, it starts on the desktop. To switch back and forth between a console and a full screen, press ALT+ENTER when the application has the focus.

If you see error code 0x87e00196, you'll need to reinstall your Gaming Services package. Find out how here.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

To remove the program, follow the instructions that appear on your screen. You may have to restart your computer. If the program that you want to remove is not listed in Programs and Features, you may be able to use the built-in program remover to remove the program. To do this, follow these steps: Click Start, and then click Computer.

Find out what to do if your game freezes or stops responding on a Windows 10/11 device.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

This means that there might be a problem with the Xbox service, or that there's an issue with the item you're trying to launch. Try the solutions below to resolve the issue, depending on the device you're using. Did this resolve the issue? Still need help? Chat online or request a call if available.

Trying to launch a game or app? Did this resolve the issue? Still need help? Chat online or request a call if available. If contact us isn't working the way you expect, try the disability answer desk option on this page. Contact us. Accessible help and resources to get your Xbox questions answered.

Use the Microsoft Wireless Display Adapter. The Microsoft Wireless Display Adapter is a strong, reliable way to project your content, photos, and videos to a big screen. There are different versions of the wireless display adapter. The cable length and dimensions are slightly different for each one. Microsoft 4K Wireless Display Adapter.