Learn how to troubleshoot common problems with playing DVDs on the Xbox 360 console.

To resolve this issue, follow these steps. After you complete each step, test to determine whether the issue is resolved. Note Windows Media Player supports the most common media file formats. However, it does not support every media file format that is currently available.

Learn about DVD region codes, formats and the disc types supported by the Xbox 360 console.

Learn how to configure your Xbox console to control discs and the Blu-ray player.

Make sure that the content is licensed for playback on your Xbox 360 console and that the licences are up to date. For more information, including how to refresh licences, see How to redownload content that you've previously downloaded to your Xbox 360.

See how you can improve your TV or monitor quality by changing the settings on your Xbox 360 console.

A step-by-step walkthrough explaining how to connect your Xbox 360 S or original Xbox 360 console to your television or monitor.

Xbox Support ... Xbox Support

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store. Windows includes codecs that allow Media Player to play the following formats out of the box:

Before you can check your warranty or get service, you may need to register your Surface or Xbox to your account. For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced.