If your Xbox 360 console can't play a disc, or if the disc drive is stuck in an open or closed position, we’ll walk you through some steps to try to fix the problem. Find the section below that best describes the issue with your Xbox 360 disc drive.

You must have an Xbox Series X, an Xbox Series S, an Xbox One X, or an Xbox One S and a 4K TV to use the 4K UHD resolution. Xbox Series X|S also supports 4K 120Hz refresh rate. 4K UHD resolution does the following: Displays images at a maximum resolution of 3840 x 2160 pixels.

If you're having a problem or receiving an error when you’re trying to play a DVD on your Xbox 360 console, here are some things to try. Note If your Xbox 360 console can’t play a disc, but you’re not receiving one of the errors below, try using the Xbox 360 Disc Drive Solution to resolve the problem. Collapse all.

The Xbox console can play Blu-ray discs and DVDs that are sold in the same region as the console. Note Xbox Series X|S consoles do not support 3D Blu-ray. Review the tables under “Supported regions” for the countries included in each disc region.

You can play DVDs on your Xbox 360 console. Learn about DVD region codes, formats, and the disc types supported by the Xbox 360 console.

Often, this means the cable between the console and the TV or monitor is not connected correctly or is faulty. However, video settings or a hardware problem may also be to blame. See the troubleshooting information below for help.

If the images on your TV or monitor appear fuzzy or unclear, adjusting your display settings may improve the quality of your video. Here's how to change the screen resolution, color depth, and color space settings for an HDTV or monitor that's connected to an Xbox console by an HDMI cable. Collapse all.

When you play an Xbox 360 game on a next-gen Xbox console, you may experience an issue trying to start or play that game. This page lists some of the possible issues you might encounter.

See how you can improve your TV or monitor quality by changing the settings on your Xbox 360 console.

You can update your Xbox 360 console software by downloading the update to your computer from Xbox.com, burning the update to a CD or DVD, and then installing the update on your console. Here's how: