Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

To help you resolve this, try the solutions below. We’ve listed the most common solutions first so try the steps in the order they're listed. Make sure Office is updated to Version 2102 (Build 13801.20808) or later. If you're not setup for automatic updates do the following:

To run the Gaming Services Repair Tool on your PC, make sure you have the 2311.1001.7.0 version or newer of the Xbox app on PC installed. To check your Xbox app version number: Launch the Xbox app for PC. Click your Profile picture. Go to Settings. Go to About. Locate the Version number.

To do this, follow the steps below: Go to http://www.microsoft.com/security/scanner/en-us/default.aspx and click the Download Now button. Follow the on screen instructions to download and install the Microsoft Safety Scanner. When prompted, save the file to your desktop. When starting your computer, repeatedly press the F8 key.

Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.

To fix this issue, make sure that your Office 2013 Click-to-Run installation is at version 15.0.4815.1002 or a later version. If it is not at this version or a later version, update your Office 2013 installation. To do this, follow these steps. Open any Office application, such as Outlook or Word.

You can use the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may suggest solutions to errors that are found in a log file. It is available in the latest Windows Software Development Kit. The following is an example of how to use the Wilogutl.exe tool at a command line:

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Follow the steps below to reset your OneDrive app. 1. On your computer keyboard, press the Windows key and R at the same time to open the Run dialog box. 2. Copy or type wsreset.exe into the box then select OK. Note: A blank Command Prompt window will open and close briefly, then the Microsoft Store app will open.

Learn how to uninstall Office from a PC using the Control Panel or with the uninstall support tool.