The Zune service was discontinued in 2015. Learn where to find help if you’re still using the device and software and are having issues.

Between the Zune launch in 2006 and April 2011, Zune Marketplace sold songs encoded using WMA digital rights management (DRM). Songs that use DRM play only when a device has a valid license, a hidden file that typically comes with purchase.

Xbox Game Pass Standard gives you hundreds of high-quality games to play on your console. It also features all the benefits of Game Pass Core, such as online console multiplayer and select member deals and discounts, including up to 50% off select games.

You receive one of the following error codes when you try to sign in to your Zune account, buy or play content from the Zune Marketplace, or use Zune software:

To adjust video quality, go to Start > Settings > Gaming > Captures. Under Video frame rate, choose between 30 fps (frames per second) and 60 fps. Video quality controls both fps and bit rate or megabits per second (mbps).

You receive one of the following error codes when you try to sign in to your Zune account, buy or play content from the Zune Marketplace, or use Zune software: This might mean that the Zune music + video software can't access a file.

This may cause errors when attempting to stream or download content or update the service. If you see any of the following error codes when using your Zune software, please visit the Microsoft forums for help from community members. c00d1195 (insufficient space to complete update)

Xbox Game Pass Standard gives you hundreds of high-quality games to play on your console. It also features all the benefits of Game Pass Core, such as online console multiplayer and select member deals and discounts, including up to 50% off select games.

בין השיגור Zune בשנת 2006 באפריל 2011, Zune Marketplace למכור שירים מקודדים באמצעות ניהול זכויות דיגיטלי (DRM) של WMA. שירים המשתמשות ב- DRM לשחק רק כאשר התקן יש רישיון תקף, קובץ מוסתר המגיע בדרך כלל עם הרכישה.

When possible, using a wired Ethernet connection to your network is the best option for network quality. Even wireless networks with high bandwidth can have poor audio and video quality when there’s significant packet loss or if there’s significant latency on that network.