Fix problems that block programs from being installed or removed
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.
Perform an offline system update | Xbox Support
The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need:
How to troubleshoot Windows Installer errors - Microsoft Support
The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process.
Game installation issues on PC and handheld devices
Having trouble installing an Xbox game on your PC? Get more information on how to install games.
Use the System File Checker tool to repair missing or corrupted system ...
When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.
Perform an offline system update | Xbox Support
The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need:
How to install programs from a disc - Microsoft Support
Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.
Fix gaming issues with the Xbox app for PC and handhelds
Learn how to troubleshoot problems installing or running games from the Xbox app for PC and handhelds.
Xbox Support
Xbox Support ... Xbox Support
Uninstall or remove apps and programs in Windows - Microsoft Support
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.