When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Learn how to run System File Checker in Windows to check if your computer has problems with files.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Windows provides a variety of configuration tools tailored to meet the needs of different users. These built-in tools facilitate your device's customization and monitoring, allowing you to change Windows' configuration to suit your preferences and requirements with precision.

Addresses an elevation of privilege vulnerability detailed in CVE 2024-38081. Removes out of support operating system and .NET Framework versions. The tool supports all the features from the previous release as-is. Notes. The .NET Framework Repair Tool is available in English only.

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Windows includes a tool called Microsoft System Information (Msinfo32.exe). This tool gathers information about your computer and displays a comprehensive view of your hardware, system components, and software environment, which you can use to diagnose computer issues.