The audio troubleshooter might be able to fix audio problems automatically. To run the troubleshooter: In the search box on the taskbar, type audio troubleshooter, select Find and fix problems with playing sound from the results, then select Next.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

Update Audio Drivers: Ensure that your audio drivers are up to date. You can do this through the Device Manager or by visiting the manufacturer's website for your sound card.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Use the information on this page to troubleshoot audio or video issues during game play on your Windows 10/11 device.

Disable Audio Enhancements. If you don’t see a signal when you test the microphone, you may have a problem with your device’s audio enhancements (APOs). To disable audio enhancements: Select Additional device properties from the Device Properties panel.

Windows lets you convert stereo sound into a single channel so you can hear everything, even if you're using just one headphone. Select the Start button, then select Settings > Ease of Access > Audio , and then switch on the toggle under Turn on mono audio .

Plug-ins or add-ons add functionality—such as audio effects or DVD capability—to Windows Media Player. You can download plug-ins or add-ons for your version of the Player using the links below.

Download Windows Media Player. Get Windows Media Player for your version of Windows, or learn how to play Windows Media files on your Mac. Get the details here. Get help. Find help and how-to information for your version of Windows Media Player. Learn about the features and how to fix problems.

You must install additional software from Microsoft to have this communication functionality and to play or to create audio CDs, media files, and video DVDs, to stream music, or to take and store pictures. How to get the update. The Media Feature Pack for Windows 10/11 N is available for download as an Optional Feature.