Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Select the Start button, then Power > Restart.

Check here for the known game issues that we're currently tracking and find out what you can do about them. This can mean that there’s a potential service outage or an issue with the license manager on your device. Did this resolve the issue? Still need help? Chat with our support virtual agent.

Windows 11 might shut down or restart unexpectedly when a serious problem occurs, causing you to briefly see an error message, such as “Your device ran into a problem and needs to restart.” Windows 11 will then restart automatically.

In the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset. Repair options from the Control Panel. In the search box on the taskbar, enter control panel and select Control Panel from the results. Select Programs > Programs and Features.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Windows provides several recovery tools to help you troubleshoot and restore your PC when issues occur, such as startup failures, update problems, or malware infections. If you're having problems with your Windows device, the following table can help you decide which recovery option to use: Frequently asked questions (FAQs)

To return your computer to a normal startup, follow the steps in the section, Reset the computer to start normally after clean boot troubleshooting. If the installation or uninstallation still fails, that means this issue is not caused by interference from a service or an app.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.