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Troubleshooting black or blank screens in Windows 10
If you experience a black or blank screen on your Windows 10 device, try the following:
  • To wake the screen, use one of the following keyboard shortcuts: Windows logo key  + P or Ctrl + Alt + Del .
  • For a black screen, use the following keyboard shortcut: Windows logo key   + Ctrl + Shift + B .
  • For more info, see Troubleshoot black screen issues on Windows 10 .
Troubleshooting black or blank screens in Windows
Troubleshoot external monitor connections in Windows. Troubleshoot screen flickering in Windows. Fix connections to wireless displays or docks in Windows. If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.
Devices not working after a major Windows update
Workaround. Running Windows Update again after the major update should locate and reinstall the missing device drivers. (We recommend doing this anyhow following a major update to ensure no further updates are necessary at that point.) For more, see Update Windows 10.
Resolving Blue Screen errors in Windows - Microsoft Support
Blue Screen errors (also sometimes called black screen errors or STOP code errors) can occur if a serious problem causes Windows to shut down or restart unexpectedly. You might see a message that says, "Windows has been shut down to prevent damage to your computer" or a similar message.
Fix issues button in Windows Update - Microsoft Support
If you’re trying to update your version of Windows 10 and Windows Update runs into a problem, you might see a notification that updates can’t be installed or a “Fix issues” button on the Windows Update page in Settings. This article will explain what to do when you see those messages.
Troubleshoot problems updating Windows - Microsoft Support
The following tips can help you pinpoint the issue affecting your device. Before you begin, make sure your device is plugged into a power source and connected to the internet. Then, try the steps listed below to get your PC to update. Some updates require administrator access.
Surface turns on but is stuck on a logo screen - Microsoft Support
A Microsoft logo that remains on a black screen. Getting devices ready or a spinning circle may also appear on the screen below the logo. If you see this and have waited for several minutes, try the solutions, in order. Solution 1: Force a shut down and restart.