Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

To help you keep your device secure, Windows Security monitors your device for security issues and provides a health report, which appears on the Device performance & health page. The Health report alerts you to common issues in four key areas and offers recommendations to remedy them.

This article describes the protection against the publicly disclosed Secure Boot security feature bypass that uses the BlackLotus UEFI bootkit tracked by CVE-2023-24932, how to enable the mitigations, and guidance on bootable media.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Create Windows 11 installation media. On the Windows 11 software download page, select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media. To complete the reset, connect to a network and follow the instructions on your PC. Then choose from the options and/or settings in the table below. Reinstalls Windows 11 and keeps your personal files.