Installation information. Install this hotfix by following the installation instructions that are included in the hotfix download. Prerequisites

If the steps above don't work, you may need to reinstall Windows. For more info, see Windows 10 recovery options. Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

Windows 11 Windows 10. When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use. Before you begin.

Office 2019 or 2016 for PC Office 2016 for Mac Office 2013 for PC. Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Open Camera. Looking for other camera info? Having trouble using your camera? See Camera doesn't work in Windows. Need to allow or block an app from using your camera? See Turn on app permissions for your camera in Windows. How to open the Camera app in Windows.

Windows 10. In the search box next to Start on the taskbar, type control panel. Select Control Panel from the list of results. Note: Many Control Panel features are simpler and faster in Settings . Open Settings. Open Control Panel in Windows.

Install or add a local scanner. Install or add a network, wireless, or Bluetooth scanner. Verify your scanner is installed. Scan a picture or document with Windows Scan app. Find saved scans. Learn how to install a scanner and use it to scan pictures and documents in Windows 10.

Windows 11 Windows 10. If you’re working on a Windows PC and want the apps and content from another device to show on your PC screen, you’ll want to consider mirroring that device‘s screen or projecting it to your PC. Note that you’ll need a device that supports Miracast. Here’s how to mirror another screen or project to your PC.