This article describes the methods that you can use to send malware files to Microsoft for analysis. The article also describes how to prepare files for submission.

Get support for in-game issues you might experience while playing Microsoft Casual Games on Windows PC and mobile.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Try the solutions below to resolve the issue, depending on the device you’re using. Check the Xbox status page. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

If you see error code 0x87e00196, you'll need to reinstall your Gaming Services package. Find out how here.

This may mean that one or more items in the game or app hasn’t installed yet. Did this resolve the issue? Still need help? Chat with our support virtual agent. Accessible help and resources to get your Xbox questions answered.

The designer provides a list of functions and shows the entire cube structure so that you can choose which measures, KPIs, and dimensions that you can add to the Data Model.