General. Symptoms. When you start the DirectX program, you may receive the following error message: Error Initializing Direct Sound. Cause. This behavior can occur if your sound card or the sound card device driver that is currently installed on your computer does not fully support DirectX hardware acceleration. Resolution.

FIX: Audio crackles or is distorted during audio playback on a Surface 3 device - Microsoft Support. Surface 3. Symptoms. During audio playback on a Surface 3 device, you may experience distortion or a crackling noise. Cause. This issue occurs because of a problem in the audio driver on the Surface 3 device. Resolution. Update information.

Solution 1: Make sure your audio device is turned on. This seems obvious but it can happen to the best of us. If your audio device is wireless, make sure it's charged. A device with a low battery can turn off without warning. Solution 2: Check your party audio settings in Game Bar. Are you in a party?

To try different formats, follow these steps: Select the Start button and in the Search box enter control panel. Select Control Panel > Hardware and Sound > Sound. (You may see Devices and Printers, depending on what updates you’ve taken to your PC.)

Cannot hear the voice in an audio/video call in Lync 2013 - Microsoft Support. Microsoft Lync 2013. This issue occurs when Lync 2013 does not use a common video codec. Resolution. To resolve this issue, install the following update: 2880980 Update 2880980 for Lync 2013: May 2014.

Use the information on this page to troubleshoot audio or video issues during game play on your Windows 10/11 device.

Under Hardware, click Sound. On the Input tab, make sure that the correct device for sound input is selected. To see whether the microphone is working, speak into the microphone. You should see movement on the Input level display. Adjust the Input volume, if necessary. On the Output tab, make sure that the correct device for sound output is ...

Digital Stereo. Dolby Digital 5.1. Dolby Digital with WMA Pro: This setting enables WMA Pro pass-through if your receiver supports the WMA Pro format. Did this resolve the issue? Learn about which digital and analog audio formats are supported by Xbox 360 and how to connect and configure digital audio on your console.

To check your speaker device settings: Select Settings and more > Settings in Teams. Select Devices . Under Audio settings, make sure your speaker is selected from the Speaker dropdown menu. Note: If your audio device doesn’t appear, make sure it’s charged (Bluetooth), or unplug and plug it back in (wired).

. Hardware & networking. Troubleshoot the Xbox One Chat Headset. If you can't hear chat audio when you use the Xbox One Chat Headset, or if others can't hear you, try the following solutions first. Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly.