Learn how to use the DxDiag.exe tool to collect system information useful for troubleshooting problems with Microsoft Casual Games.

Check which version of DirectX is installed. The DxDiag tool reports detailed information about the DirectX components and drivers installed on your system and can be used. Swipe in from the right edge of the screen, and then tap Search. Type dxdiag in the search box. Or, just type dxdiag from Start.

Launch dxdiag, and then select Save All Information... for an easily shared format. Find out which version of DirectX is on your computer so you can help your game or multimedia software to work properly.

Windows provides a variety of configuration tools tailored to meet the needs of different users. These built-in tools facilitate your device's customization and monitoring, allowing you to change Windows' configuration to suit your preferences and requirements with precision.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Find out the steps you can take if you receive a message telling you a driver can't load on your device.

To determine if the Microsoft Basic Display Adapter is being used on a Windows device, select one of the following two methods: When the Microsoft Basic Display Adapter driver is being used by a display adapter, Microsoft recommends updating it to instead use the manufacture's driver.

Para obtener la última versión de DirectX para tu versión de Windows, usa Windows Update. Si tienes Windows 10 o 11, ya tienes instalada la versión más reciente de DirectX. Nota: No todas las versiones de Windows pueden ejecutar las versiones más recientes de DirectX.

To find information about restoring your device in this scenario, please visit the article, Windows Recovery Environment. These steps might look complicated at first glance, but following them in order, step-by-step, will help get you back on track. Sign in to the computer as an administrator.