Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

To find the correct driver package for your device: Select your Surface device from the dropdown menu, then click the link to visit the Official Microsoft Download Center page for your Surface model. If you’re not sure what Surface model you’re using, look in the Surface app. For more info, see Find out which Surface model you have.

Use Windows Update to automatically get updated and recommended drivers for hardware devices on a Windows device.

Find out the steps you can take if you receive a message telling you a driver can't load on your device.

Select Start , enter device manager. Then, select Device Manager from the search results. Was this information helpful?

To determine if the Microsoft Basic Display Adapter is being used on a Windows device, select one of the following two methods: When the Microsoft Basic Display Adapter driver is being used by a display adapter, Microsoft recommends updating it to instead use the manufacture's driver.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process.