Your CD or DVD drive is not recognized by Windows or other programs ...
To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website. devmgmt.msc dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.
Fix problems that block programs from being installed or removed
First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.
Use the System File Checker tool to repair missing or corrupted system ...
When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether. If this happens, you can use the Deployment Image Servicing and Management tool (DISM) and the System File Checker tool (SFC) to scan your system files and restore any corrupted or missing files.
Gaming Services Repair Tool for PC | Xbox Support
If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.
Recovery Drive - Microsoft Support
The Recovery Drive utility in Windows is a valuable tool designed to back up essential system files needed to restore a PC to its original state. This utility creates a USB recovery media that can help you restore your Windows device to its factory settings, even if you replace the hard drive or completely wipe the drive.
Creating and using a USB recovery drive for Surface
Download and create a factory recovery image for your Surface. A recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. Windows comes with a built-in tool to create a USB recovery drive. You'll need to provide an external USB drive that:
Update drivers manually in Windows - Microsoft Support
Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
Automatically fix Windows security issues - Microsoft Support
Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page. In the File Download dialog box, click Run or Open, and then follow the steps in the Windows Security Troubleshooter. Notes:
Running troubleshooters in Get Help - Microsoft Support
After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. About Get Help. Get Help for Microsoft personal account users. Get Help for Microsoft work or school account users. Give feedback about Get Help.
How to install programs from a disc - Microsoft Support
Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation. How to install programs from online sources on Windows 10. See how to install programs from a disc from.