Learn how to use DxDiag.exe, a tool that collects information about DirectX sound and video devices, to troubleshoot problems or get help. Find out how to access, run and save the tool in Windows 10.

Learn how to check your DirectX version using the dxdiag command in Windows 10. DirectX is a suite of multimedia technologies required by many Windows games.

Here's how: Press the Start button on your Windows device or keyboard, or select the Windows icon in the lower-left corner of the main screen. Go to Search, enter dxdiag.exe, and then select dxdiag Run Command in the list of results, or press Enter.

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.

The DxDiag tool reports detailed information about the DirectX components and drivers installed on your system and can be used. Windows 10 From Start, type dxdiag in the Search box, and then press enter.

Here's how: Press the Start button on your Windows device or keyboard, or select the Windows key in the lower-left corner of the main screen. Go to Search, enter " dxdiag.exe " and then select dxdiag Run Command in the list of results, or press Enter.

To see if you're using the Microsoft Basic Display Adapter, select the Start button, then in the search box next to Start, type dxdiag.exe. Choose dxdiag.exe from the list of results and then on the Display tab under Device , look at the value for Name .

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output.

Search on “DPI” to check whether any listed issue matches your specific issue. If you find a match, you can add additional feedback, including screen shots, DXDiag results, and any other relevant information.