Fix problems that block programs from being installed or removed
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.
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Uninstall or remove apps and programs in Windows - Microsoft Support
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
List of security program cleanup and uninstall tools
Windows Live OneCare: http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe ZoneAlarm: Complete full uninstall of ZoneAlarm: Go to http://www.zonealarm.com/security/en-us/support/zonealarm-service-support.htm, and the search for "uninstall".
Repair apps and programs in Windows - Microsoft Support
This article explains how to repair apps and programs in Windows 11 and use Settings to fix common app issues without reinstalling. You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page.
How to troubleshoot Windows Installer errors - Microsoft Support
The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation.
How to get help in Windows - Microsoft Support
Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.
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Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.
Running troubleshooters in Get Help - Microsoft Support
Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.
Contact Us - Microsoft Support
Find solutions to common problems, or get help from a support agent.