Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.

Learn how to remap buttons, adjust stick sensitivity, and update firmware for your Xbox Elite Wireless Controller Series 2.

Accessible help and resources to get your Xbox questions answered. Learn about the benefits of using a PIN to help keep your account secure on Xbox.

Learn how to set up your Kinect for Windows v2 sensor or Xbox Kinect sensor with the Kinect Adapter for Windows 10 PC.

Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition.

To set up your Windows Hello fingerprint reader or camera on Windows 11, version 23H2, follow the steps below: Connect your third-party Windows Hello fingerprint reader or camera to your PC, following any manufacturer instructions. Once installation has completed, open Settings > Accounts > Sign-in options.

You'll first want to find out if your Windows 11 is activated and linked to your Microsoft account. It is essential that you link your Microsoft account to the Windows 11 license on your device.

Read the instructions on how to use the tool to create installation media for Windows 11 Home and how to do a clean installation. During setup for Windows 11 Home, you'll be asked to enter a product key. Because you already have a digital license for Windows 11 Home, you can skip this step and continue with the installation.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.