When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Learn how to format a flash drive to NTFS on a Windows PC.

Learn how to update your Xbox console offline.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

If you need to reset your Xbox 360 console to factory defaults, or to completely reformat your console’s hard drive, you’ll find step-by-step instructions here.

Learn how to run System File Checker in Windows to check if your computer has problems with files.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Learn what to do if you see an error code and message stating that a license is unavailable or required for playing the video content you’re attempting to watch on Xbox 360.