Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

Info. Questions about a refund email? We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund.

How to redeem a Windows activation code. On your Windows PC, go to the Activation section of the Settings app and select Change product key. Open Settings. Problems redeeming a code? If you're unable to redeem a code, check our self-help troubleshooting guidance below. Get help. Need more help?

Microsoft Flight Simulator lets you experience the joys of piloting your own aircraft. Now, you can take to the skies on your Xbox console and other devices that you use for cloud gaming. Note Game Pass Ultimate or a supported free-to-play game is required for cloud gaming.

To do so: Press the Xbox button on your controller to open the guide, and then select My games & apps > See all. Highlight the tile of any game and then press the Menu button . Select Manage game and add-ons. Select Compatibility options. Note Not all titles offer compatibility options. To enable FPS boost, simply check the box.

If you delete files or folders that you're syncing, you can restore them from the Windows recycle bin on your PC. To put your Windows recycle bin on your desktop, see Show or hide the Recycle Bin. The information in this article also applies to OneDrive (for work or school) files.

The Storage Expansion Card for Xbox Series X|S is an optional external solid-state drive (SSD) that adds 2TB, 1TB, or 512GB of lightning fast storage to your Xbox Series X|S console. The Storage Expansion Card performs identically to the console’s internal SSD.

How to sign in to Outlook on the web. Fix account settings being out-of-date in Mail or Calendar. Still need help? To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

You can play Fortnite for free through your web browser without needing an Xbox Game Pass Ultimate subscription. All you need to play is a Microsoft account with an Xbox profile, which is free, and a supported, Bluetooth-enabled controller if desired. Touch controls are also supported for players who don’t have a supported controller.