If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

If you forgot your UEFI password, here's what you can do. Check with your IT administrator for the password. If your device is managed by someone else, such as your IT department or a different owner, check with them for the password. . Still having issues? There's one last step you can take.

Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Step 1: Download the Offline System Update file (OSU1) To use the Offline System Update, you'll need: A Windows-based PC with an Internet connection and a USB port. A USB flash drive with a minimum 6 GB of space formatted as NTFS. Most USB flash drives come formatted as FAT32 and will have to be reformatted to NTFS.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.

Play Microsoft Flight Simulator with Xbox Cloud Gaming. Microsoft Flight Simulator lets you experience the joys of piloting your own aircraft. Now, you can take to the skies on your Xbox console and other devices that you use for cloud gaming. Note Game Pass Ultimate or a supported free-to-play game is required for cloud gaming.

The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir% \System32\dllcache. The %WinDir% placeholder represents the Windows operating system folder. For example, C:\Windows.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts. How to redeem a code from a PC or mobile web browser.

An attacker who successfully exploited the vulnerability might bypass secure boot and load untrusted software. This security update addresses the vulnerability by adding the signatures of the known vulnerable UEFI modules to the DBX. To learn more about this security vulnerability, see the following advisory: