More help. If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

If the steps above don't work, you may need to reinstall Windows. For more info, see Windows 10 recovery options. Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

For example: "rundll32.exe shell32.dll,Control_RunDLL appwiz.cpl". To run the Users tool in Control Panel, type control Ncpa.cpl users, and then press ENTER. To run the Users tool for Windows 95/98/Me, type "control inetcpl.cpl users" (without the quotation marks) and then press ENTER.

The Gaming Services Repair Tool for PC is now also integrated directly into the Xbox app for PC. To run the Gaming Services Repair Tool on your PC, make sure you have the 2311.1001.7.0 version or newer of the Xbox app on PC installed. To check your Xbox app version number: Launch the Xbox app for PC. Click your Profile picture.

Windows 11 Windows 10. Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.

Windows 11 Windows 10. Look for the Safely Remove Hardware icon on the taskbar. If you don't see it, select Show hidden icons . Press and hold (or right-click) the icon and select the hardware you want to remove. If you can't find the Safely Remove Hardware icon, press and hold (or right-click) the taskbar and select Taskbar settings .

Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Open Device Manager.

In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the list of results. Select the drive you want to clean up, and then select OK. Under Files to delete, select the file types to get rid of. To get a description of the file type, select it. Select OK.

Select the Start button, then select Settings > Update & Security > Activation . Then select Go to Store to go to the Microsoft Store app where you can purchase a Windows 11 digital license. Go to Store. Need more help? If you need additional help reactivating Windows on your device, contact customer support .