Learn how you can go back to the previous version of Windows you had installed.

With System Restore you can revert your PC's state to a previous point in time. This can be particularly useful when troubleshooting issues caused by recent changes, such as software installations, driver updates, or system settings modifications.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings. Make sure to keep your PC connected to a power source and the internet during reinstallation. The reinstall will take you to the Windows Update page in Settings.

The Windows.old folder contains the previous version of Windows on your device. If you want to remove the previous version after you upgrade, the easiest method is to use Storage sense in the Settings app. Follow the steps below for your version of the Windows operating system.

It includes tools like Startup Repair, which diagnoses and repairs unbootable Windows installations, and System Restore, which reverts your system to a previous state without affecting personal files.

Resetting your PC in Windows is a powerful feature that allows you to restore your device to its original state, which can be useful whether you're experiencing performance issues, software problems, or simply want a fresh start.

Here’s how to go back to your previous version of Windows on your Surface: Select Start > Settings > System > Recovery. Next to Go back, select Go back. If you don't see this section, too much time has elapsed since you upgraded, and you can no longer go back.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11.

Important: This article provides a list of recommended steps to revert to an earlier version of Microsoft 365, Office 2019, or Office 2016 that is installed by using Click-to-Run.