Find everything you need to manage your Microsoft account, Xbox profile, and more.

Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Xbox Support ... Xbox Support

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Find solutions for errors when you run the Xbox connection test.

To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one at https://signup.live.com/.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Sign in to your router's setup webpage, and make sure the router's UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer's support site. Turn the UPnP setting off and save your changes. Restart your console, your modem, and your router.

Find a solution if you can't hear friends, can't join or host a multiplayer game online, or are getting a NAT related error on Xbox.