The steps below help you quickly clear the queue, reset the spooler, remove conflicting drivers, and restore normal printing. Clearing stuck jobs helps the spooler restart cleanly. Conflicting drivers are a common cause of spooler crashes. Uninstall unnecessary, old, or duplicate printer drivers.

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There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Microsoft recommends downloading and installing the latest printer driver for a printer. Installing the latest printer driver might resolve known issues with the printer, increase performance, or add additional capabilities.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Learn how to troubleshoot problems installing or running games from the Xbox app for PC and handhelds.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

To run a Control Panel tool in Windows, type the appropriate command in the Open box or at a command prompt. NOTE: If you want to run a command from a command prompt, you must do so from the Windows folder.