Download and install the latest Bluetooth driver for Windows 10.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

Learn how to revert the firmware on an Xbox controller if you’re experiencing Bluetooth connection issues.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation.

Find out the steps you can take if you receive a message telling you a driver can't load on your device.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need: