If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Select the Microsoft 365 folder from the virtual drive and then double-click either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.

The 64-bit version is installed by default unless Microsoft 365 or Office detects you already have a 32-bit version of Microsoft 365 or Office (or a stand-alone app such as Project or Visio) installed. In this case, the 32-bit version of Microsoft 365 or Office will be installed instead.

Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall / Change. Then follow the directions on the screen. Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation.

Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions. Reinstall the device driver. In the search box on the taskbar, enter device manager, then select Device Manager.

Windows 7. Windows 8.1. Windows 10 (Then select Download now.) Windows 11 (Then select Download now .) Important: Back up your files before you install or reinstall Windows on your PC. Learn how. To create the installation media, here's what you'll need: A PC with a reliable internet connection.

Windows 11 Windows 10. If your PC is running low on free space, you might not be able to install important Windows updates, and your PC’s performance may be affected. Here are some ways to free up space so you can keep your PC up to date and running smoothly.

The Microsoft 365 Access Runtime files are available as a free download in either the 32-bit (x86) or 64-bit (x64) versions in all supported languages. Decide which bit version you need. For more information, see Choose between the 64-bit or 32-bit version of Office.

How to use the PC Health Check app - Microsoft Support. Windows 11 Windows 10. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems.