When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether. If this happens, you can use the Deployment Image Servicing and Management tool (DISM) and the System File Checker tool (SFC) to scan your system files and restore any corrupted or missing files.

Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. It scans your computer for the problem and then tries to fix it so your computer can start correctly.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Use the command recdisc.exe. Once the repair disc is created, you can use it to boot your computer and access the recovery options, even if your system is unable to start normally.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Download and create a factory recovery image for your Surface. A recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. Windows comes with a built-in tool to create a USB recovery drive. You'll need to provide an external USB drive that:

Learn how to create a password reset disk for a local account in Windows 10 and Windows 11.

Windows Update can help fix problems with your PC. Fix problems using Windows Update is a recovery tool that can help resolve issues related to updates. Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings.

Get Help has troubleshooters for Copilot you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.