If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

. You see the following error code when you try to launch a game on a Windows 10/11 device: 0xc0ea0001. This can mean that there’s a potential service outage or an issue with the license manager on your device. Solutions. Collapse all. Solution 1: Check the Xbox status. Check the Xbox status page.

You see the following error code and message when you try to install a game or an app on a Windows 10 device: 0x803F81F5. To install your app or game, remove a device from your account. This may mean that you’ve reached your device limit. How to resolve the issue. Collapse all. Solution: Remove a device from your Microsoft account.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

An attacker who successfully exploited the vulnerability might bypass secure boot and load untrusted software. This security update addresses the vulnerability by adding the signatures of the known vulnerable UEFI modules to the DBX. To learn more about this security vulnerability, see the following advisory:

Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

. Hardware & networking. Recycle your Xbox console and accessories. If you own Xbox devices and accessories, we encourage you to practice environmental responsibility and recycle your old products, accessories, packaging, and batteries. To learn more about Microsoft-sponsored recycling opportunities in your area, see:

Open an elevated command prompt. To do this, do the following as your appropriate: If you are running Windows 10, Windows 8.1 or Windows 8, first run the inbox Deployment Image Servicing and Management (DISM) tool prior to running the System File Checker. (If you are running Windows 7 or Windows Vista, skip to Step 3.)

Install this update. If you want to remove the LCU. To remove the LCU after installing the combined SSU and LCU package, use the DISM/Remove-Package command line option with the LCU package name as the argument. You can find the package name by using this command: DISM /online /get-packages.