Xbox Support ... Xbox Support

Sign in so we can get you the right help and support. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find everything you need to manage your Microsoft account, Xbox profile, and more.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Sign in to your router’s setup webpage, and make sure the router’s UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer’s support site. Turn the UPnP setting off and save your changes. Restart your console, your modem, and your router.

Learn which network ports are used when configuring a firewall or router to use with an Xbox console and Xbox Live.

If you see “Double NAT detected” in your network settings, try these steps to change or remove it. Did this resolve the issue? Still need help? Chat with our support virtual agent. Accessible help and resources to get your Xbox questions answered.

Learn how to fix Error 0xC03F70003 so you can download an Xbox Game Pass game on your PC.