[Drivers] This update removes the following modem drivers: agrsm64.sys (x64), agrsm.sys (x86), smserl64.sys (x64) and smserial.sys (x86). Modem hardware dependent on these specific drivers will no longer work in Windows.

This means there may have been a problem when your Xbox console tried to install the latest console OS (operating system) update. Did this resolve the issue? Still need help? Accessible help and resources to get your Xbox questions answered.

[Compatibility] This update removes the following modem drivers: agrsm64.sys (x64), agrsm.sys (x86), smserl64.sys (x64) and smserial.sys (x86). Modem hardware dependent on these specific drivers will no longer work in Windows.

Learn about system updates for the Xbox operating system and find out what was updated or added in 2023.

Learn what to do if you see error code 0x8007045D or 8007045D when you try to download your Xbox profile or an update to your Xbox 360 console.

Learn about the different Xbox 360 operating system versions and see all system updates, along with the changes made with each update.

We are releasing a new Xbox Update Preview to the Omega ring today. Continue reading below to learn all about what's included with this update. Note If you have enabled Keep my console up to date, the update will download and install automatically.

Important: Secure Boot certificates used by most Windows devices are set to expire starting in June 2026. This might affect the ability of certain personal and business devices to boot securely if not updated in time. To avoid disruption, we recommend reviewing the guidance and taking action to update certificates in advance.

Here are a few options you can try if you want to be able to use this driver: Go to the Core isolation page in Windows Security. Turn the Memory Integrity setting Off if it isn’t already. You'll need to restart your computer for the changes to take effect.

Learn about system updates for the Xbox One operating system and find out what was updated or added in 2019.