Windows includes a tool called Microsoft System Information (Msinfo32.exe). This tool gathers information about your computer and displays a comprehensive view of your hardware, system components, and software environment, which you can use to diagnose computer issues.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Windows 10. Before considering troubleshooting options, make sure your device is up to date. Select Start > Settings > Update & Security > Windows Update , then select Check for updates. If you need help setting up your external monitors, see How to use multiple monitors in Windows 10.

Launch the Xbox app for PC. Click your Profile picture. Click on Support. Click on Gaming Services Repair Tool. Click on Start Troubleshooting.

Fix your display driver. Update or uninstall an incompatible app. Find out how to stop your screen from flickering after the upgrade to Windows 10.

Windows 11 Windows 10. System File Checker is a utility in Windows that checks for problems with files on your computer. To run it, follow these steps: Make sure you've installed the latest updates for Windows, and then restart your machine. To find out more, read Update Windows.

Windows 10. On the Search bar on the taskbar, enter system configuration. Select System Configuration from the list of results. For more info, see MSConfig the System Configuration tool. How to open MSConfig in Windows 10.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Follow these steps to automatically repair Windows Firewall problems: Select the Download button on this page. In the File Download dialog box, click Run or Open, and then follow the steps in the Windows Firewall Troubleshooter. Notes: This troubleshooter might be in English only.

For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.