Windows. Summary. The Windows Malicious Software Removal Tool (MSRT) helps remove malicious software from computers that are running any of the following operating systems: Windows 10. Windows Server 2019. Windows Server 2016. Windows 8.1. Windows Server 2012 R2. Windows Server 2008 R2. Windows 7. Windows Server 2008.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see the "Covered malware families" list in the "Release information" section of KB 890830 ). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file. Windows 8.1 or Windows 8. Windows 10, Windows 7, or Windows Vista. More Information.

The Gaming Services Repair Tool for PC is now also integrated directly into the Xbox app for PC. To run the Gaming Services Repair Tool on your PC, make sure you have the 2311.1001.7.0 version or newer of the Xbox app on PC installed. To check your Xbox app version number: Launch the Xbox app for PC. Click your Profile picture.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions. Reinstall the device driver. In the search box on the taskbar, enter device manager, then select Device Manager.

When you first set-up Microsoft Defender on your device we'll run an initial scan to make sure you're starting off clean. Using anti-malware on your device. Microsoft Defender's real-time anti-malware protection runs whenever your device is on, keeping an eye out for malicious activity.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.