Learn how to deny or disable USB storage device connection on Windows XP, Server 2003, or 2000 computers. Follow the steps to modify the permissions or registry settings for the Usbstor.pnf and Usbstor.inf files.

Learn how to use Windows File Recovery, a command line app, to try to restore files that have been deleted from your local storage device and can’t be restored from the Recycle Bin. This app requires Windows 10 build 19041 or later and supports only internal drives, external drives, and USB devices.

A third-party driver update for MTP devices caused some USB connected phones or media devices to not work properly. This update fixes the problem and removes the incorrect driver from Windows Update.

Learn how to use the Program Install and Uninstall troubleshooter to fix corrupted registry keys, update data, and blockages that prevent you from installing or removing programs. Download the troubleshooter and follow the steps it provides.

Learn how to access and copy your personal files from the Windows.old folder after upgrading, refreshing, or reinstalling Windows 8.1. The Windows.old folder contains your files for 28 days before it is deleted automatically.

Learn how to open and save files in the XML-based formats used by Microsoft Office, such as .docx, .xlsx, and .pptx. Find out the benefits, features, and compatibility of the Open XML Formats and how to convert files from binary to XML.