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Remove malware from your Windows PC - Microsoft Support
Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.
Applies To: OneDrive (home or personal), OneDrive for Windows
Remove specific prevalent malware with Windows Malicious Software ...
The Windows Malicious Software Removal Tool (MSRT) helps remove malicious software from computers that are running any of the following operating systems: Windows 10. Windows Server 2019. Windows Server 2016. Windows 8.1. Windows Server 2012 R2. Windows Server 2008 R2. Windows 7. Windows Server 2008.
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. For Microsoft 365 Germany go to portal.office.de/account.
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
How to start a scan for viruses or malware in Microsoft Defender
Microsoft security help and learning. If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.
Applies To: Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Deploy Windows Malicious Software Removal Tool in an enterprise ...
The following files are available for download: For 32-bit x86-based systems: Download the x86 MSRT package now. For 64-bit x64-based systems: Download the x64 MSRT package now. Deployment overview. The tool can be deployed in an enterprise environment to enhance existing protection and as part of a defense-in-depth strategy.
About the Microsoft Support and Recovery Assistant
The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.
Applies To: Outlook for Microsoft 365, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft 365 admin
Download and install or reinstall Office 2019, Office 2016, or Office ...
Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Uninstall Office from a PC - Microsoft Support
Option 1 - Uninstall Microsoft 365 from the Control Panel. Option 2 - Completely uninstall Microsoft 365 with the uninstall support tool. Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Create a recovery drive - Microsoft Support
Create a recovery drive - Microsoft Support. Windows 11 Windows 10. Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted. For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.