Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.
I get a "stopped working" error when I start Office applications on my ...
1 - Update Office. 2 - Disable add-ins manually. 3 - Repair Office. 4 - Incompatible device drivers. 5 - Uninstall and reinstall Office. We're listening! We last reviewed this topic on November 3rd, 2021 based on your comments.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Excel 2013, Word 2013, Outlook 2013, PowerPoint 2013, Publisher 2013, Visio Professional 2013, Visio 2013, Office for business
Outlook crashes or stops responding when used with Office 365
1. Investigate possible issues caused by add-ins. Exit Outlook. Press the Windows logo key + R to open a Run dialog box. Enter Outlook /safe, choose a profile if prompted, and then select OK. If Outlook doesn't crash or hang, continue by selecting File > Options > Add-Ins. At the bottom of the window, select COM Add-ins and then select Go.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013
Active Investigation into Outlook Crashing on Launch
There is a new symptom of Outlook crashing on launch starting on 7/15/2020. A fix has been published but will take time to propagate to worldwide availability. Outlook will automatically look for the fix on launch, so if this issue persists through multiple launches please use Outlook Web Access (or your providers webmail interface) for an hour ...
Windows cannot find "c:\program files\microsoft office\root\office16 ...
Office 2021 Office 2019 Office 2016 Microsoft 365 for Windows. ISSUE. When users attempt to start an Office Application the following error may occur: Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe" Make sure you typed the name correctly, and then try again.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for Windows
Open Office apps in safe mode on a Windows PC - Microsoft Support
Press and hold the CTRL key to open an Office application. Use the /safe option to open an Office application. If you can't start a Microsoft Office application in Office Safe Mode or you have recurring problems opening applications in normal mode, you can try to repair Office. For more information, go to Repair an Office application.
Applies To: Office 2021, Office 2019, Office 2016, Office 2013
About the Viva Insights Outlook add-in - Microsoft Support
Also refer to Outlook add-in prerequisites. The Viva Insights Outlook add-in is an extension of your Microsoft Outlook experience. This add-in works within Outlook to help you gain focus time, maintain your work relationships, plan time away from work, and improve your overall work-life balance.
Applies To: Outlook for Microsoft 365, New Outlook for Windows
Repair Outlook Data Files (.pst and .ost) - Microsoft Support
Select the Data Files tab. All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with. If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016
Request a refund for digital games | Xbox Support
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.
Outlook closes shortly after it is opened - Microsoft Support
Outlook for Microsoft 365. Last Updated: October 5, 2022. ISSUE. When you start Outlook Desktop, it gets past loading profile and processing, briefly opens, and then stops responding. You can confirm if this is the issue when Outlook stops by looking at the Windows Event Viewer Application Log for Event 1000 or Event 1001, and the following ...
Applies To: Outlook for Microsoft 365
Repair an Office application - Microsoft Support
Windows 10 Windows 11. The steps to access the repair tool vary depending on your operating system. Right-click the Start button (lower-left corner) and select Apps and Features on the pop-up menu. Select the Microsoft Office product you want to repair and select Modify.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin