I get a "stopped working" error when I start Office applications on my ...
Try guided support. You might get this error when you start the Office 2021, Office 2019, or Office 2016 versions of Excel, Word, Outlook, PowerPoint, Publisher, or Visio on your PC: Microsoft Excel has stopped working. Microsoft Word has stopped working.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Outlook 2024, PowerPoint 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Visio Professional 2013, Office for business
Outlook crashes or stops responding when used with Office 365
This article describes how to troubleshoot Microsoft Outlook when it's used together with Microsoft 365 and: Outlook stops responding (hangs). Outlook crashes even though you aren't actively using it. Outlook crashes when you start it. Try steps 1 through 3 in order until the issue is cleared.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013
Fix your Outlook email connection by repairing your profile
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
Lync, Skype for Business, or Outlook 2016 or 2013 Crash
You cannot use the MsoAuthDisabled registry data for Outlook 2016. After you disable MSOAuth, you may be prompted for credentials when you start Outlook or Skype for Business. Remove the MsoAuthDisabled registry data after you have installed the appropriate update in the Resolution section to resolve this issue.
Repair Outlook Data Files (.pst and .ost) - Microsoft Support
If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016
About the Viva Insights Outlook add-in - Microsoft Support
The Viva Insights Outlook add-in is an extension of your Microsoft Outlook experience. This add-in works within Outlook to help you gain focus time, maintain your work relationships, plan time away from work, and improve your overall work-life balance. Open the add-in.
Applies To: Outlook for Microsoft 365, New Outlook for Windows
Windows cannot find "c:\program files\microsoft office\root\office16 ...
Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe" Make sure you typed the name correctly, and then try again. This issue may occur for any Office application and for other non-Office applications. STATUS: FIXED.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for Windows
Open Office apps in safe mode on a Windows PC - Microsoft Support
Use the /safe option to open an Office application. If you can't start a Microsoft Office application in Office Safe Mode or you have recurring problems opening applications in normal mode, you can try to repair Office.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016
Troubleshoot Outlook for Windows issues - Microsoft Support
If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, New Outlook for Windows
Repair an Office application - Microsoft Support
If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin