The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Microsoft Windows Installer is a component of the Windows operating system. Windows Installer provides a standard foundation for installing and uninstalling software. Software manufacturers can create the setup of their products to use Windows Installer to help make software installation, maintenance, and uninstallation straightforward and easy.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Get support for Windows and learn about installation, updates, privacy, security and more.

Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. It scans your computer for the problem and then tries to fix it so your computer can start correctly.

To run a Control Panel tool in Windows, type the appropriate command in the Open box or at a command prompt. NOTE: If you want to run a command from a command prompt, you must do so from the Windows folder.