To set a static IP address, use your router’s DHCP reservation function, when available. If this is not available, you will have to set up manual IP settings on your Xbox console. You will only be able to place one console into the perimeter network.

Sign in to Microsoft account | Devices with your account. Locate the device that you want to check the warranty on, then select Info & support. In Device coverage, you'll see what kind of warranty coverage your device has and how much time remains.

Can your Xbox console connect to the Xbox network, but you can't hear your friends online within a game or a party? Or are you unable to host or join a multiplayer game? If so, then you may be encountering an issue related to Network Address Translation (NAT).

Xbox Support ... Xbox Support

Sign in so we can get you the right help and support. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Make sure your router has Teredo connectivity enabled. You can find out how to check Teredo connectivity for your router in its manual or on the manufacturer’s online support site. For Apple AirPort and AVM FRITZ!box routers, see: Restart your router and your Xbox console.

Follow these steps to reset your Microsoft account password. Have something to say? Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Sign in to your router’s setup webpage, and make sure the router’s UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer’s support site. Turn the UPnP setting off and save your changes. Restart your console, your modem, and your router.

Learn how to find your wireless network password so you can connect to the Xbox network using your wireless network.