Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.

Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall / Change. Then follow the directions on the screen. Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation.

Windows Update can help fix problems with your PC. Fix problems using Windows Update is a recovery tool that can help resolve issues related to updates. Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings.

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.

To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter. In the DirectX Diagnostic Tool, select the System tab, then check the DirectX version number under System Information.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.