Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Learn about the network settings on your Xbox console and common network troubleshooting tests.

Find out how to fix network connectivity problems when using Xbox multiplayer and chat features on Windows 10/11.

Xbox Support ... Xbox Support

Make sure your router has Teredo connectivity enabled. You can find out how to check Teredo connectivity for your router in its manual or on the manufacturer’s online support site. For Apple AirPort and AVM FRITZ!box routers, see: Restart your router and your Xbox console.

Learn which network ports are used when configuring a firewall or router to use with an Xbox console and Xbox Live.

Find solutions for errors when you run the Xbox connection test.

Learn which network ports are used when configuring a firewall or router to use with an Xbox console and Xbox Live.

Sign in to your router's setup webpage, and make sure the router's UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer's support site. Turn the UPnP setting off and save your changes. Restart your console, your modem, and your router.

Addresses an elevation of privilege vulnerability detailed in CVE 2024-38081. Removes out of support operating system and .NET Framework versions. The tool supports all the features from the previous release as-is. Notes. The .NET Framework Repair Tool is available in English only.